ProShield

Operations Dashboard

Sync Engine

Fetches all conversations & messages from GoHighLevel into a local database. Throttled at ~20% of API capacity to leave room for other integrations.

2 req/s (~20%)
Burst: 100/100 remaining · Daily: 200,000 remaining

Database

0
Conversations
0
Messages
0
Fully Synced
0
API Calls
0
Rate Limit Hits

Live Log

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Avg Response Time
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Unanswered Convos
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VA Assignment Rate
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Total Conversations
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Total Messages
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Messages Today
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New Convos Today
Response Time Analysis

Response Time Trend (Daily Avg)

Response Time Distribution

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Avg Response
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Median Response
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P90 Response
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Sample Size
Team Performance

VA Workload Distribution

VA Performance

VAAssignedOutboundInboundAvg ResponseLast Active
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Message Activity

Messages Volume (Daily)

Hourly Activity

Needs Attention

Unanswered Conversations (Oldest First)

NamePhoneLast MessageWaiting
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Top Contacts by Message Count

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NamePhoneMessagesLast Activity
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